Frequently Asked Questions

Everything you need to know about PuzzleCrafter

Getting Started

Do I need an account to use PuzzleCrafter?

No. Free users can start creating puzzles right away with no sign-up required. You get 3 puzzles per month for free. An account is only needed if you want to save your work or subscribe to a paid plan.

What types of puzzles can I create?

PuzzleCrafter generates three puzzle types: Crosswords, Word Searches, and Jumbles. Just paste a reading passage or upload a PDF and our AI extracts vocabulary and clues automatically.

What file formats can I export?

All users can print or export puzzles as PDF with answer keys included. Premium and Creator plan users can also export as DOCX.

Plans & Limits

What are the plan limits?

Free users get 3 puzzles per month. Starter gets 30 puzzles per year. Premium and Creator plans have generous limits designed for heavy classroom and professional use.

Do remixes count toward my puzzle limit?

No. Remixes are free and unlimited on every plan, including the free tier. Only brand-new puzzle generations count toward your limit.

Billing & Subscriptions

Can I upgrade or downgrade at any time?

Yes! Upgrades take effect immediately and are prorated. Downgrades let you keep your current plan until the end of your billing period.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. You’ll keep full access until the end of your billing period.

Do you offer refunds?

Yes. You can request a full refund within 14 days of subscribing by emailing support@puzzlecrafter.ai.

Features & Usage

Can I sell puzzles I create?

Only with the Creator plan ($99/year), which includes a commercial license. Free, Starter, and Premium plans are for classroom use only.

What is a remix?

A remix takes an existing puzzle and regenerates it with a fresh layout and swaps out about 30% of the vocabulary. Great for differentiation or retakes.

What languages do you support?

PuzzleCrafter currently supports English, Spanish, and French with bilingual content for world language classes.

Schools & Safety

Is PuzzleCrafter safe for schools?

Yes. We do not collect personal information from children under 13. All AI-generated content is based on the reading passages you provide.

Can I share puzzles with other teachers?

Yes. All paid plans include a classroom license that allows you to share printed or digital puzzles with colleagues and students at your school.

Ready to save hours every week?

Turn readings into engaging puzzles and questions in minutes — not hours.

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